TeaMatcher Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website, in accordance with the General Data Protection Regulation (GDPR).

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us

What data do we collect?

TeaMatcher collects the following data:

• Your age, gender and your personal preferences related to travelling (this data is collected only when you take the "Good For Me" test)
• Content created and posted by you in connection to your participation in the TeaMatcher community
• Your email address, birth date and country of residence, only when you choose to create a user account in order to save your recommendations along with your age, gender, personal preferences and any content you have created
• Your IP address, Browser User Agent, HTTP Referer, HTTP Request Headers and your general location as determined from your IP address

How do we collect your data?

You directly provide TeaMatcher with most of the data we collect. We collect data and process data when you:

• Voluntarily complete a "Good For Me" test
• Voluntarily create a user account
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Get in touch with us using our "Contact us" forms
• Place an order for any of our products, services or membership area subscriptions (only for products, services and subscriptions sold directly by us and not a third-party)
• Register in our email list
• Use or view our website via your browser’s cookies
• Supply us information via our social media channels (including but not exclusively Linkedin, Instagram, Twitter and Facebook)

How will we use your data?

TeaMatcher collects your data so that we can:

• Process your requests to provide you with personalized product or service recommentations
• Conduct our primary business purpose which it to offer recommendation services to our customers
• Provide you with an interface to manage your user account data
• Provide you with an optimal and personalized web browsing experience
• Evaluate information from your recent visits for analytics purposes, in order to understand how you use our website and improve our services
• Email you with company news, events and special offers on other products and services we think you might like
• Contact you via our social media channels about products and services
• Use it for general management and reporting purposes
• Prevent the abuse of our systems

How do we store your data?

TeaMatcher securely stores your data at our web hosting provider Hetzner Online GmbH in Germany and is protected by industry standard security mechanisms and procedures.

TeaMatcher will keep your personal information until you ask us to remove it, in order to provide our customers with gradually improving recommendation services.

Marketing

TeaMatcher would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop TeaMatcher from contacting you for marketing purposes

If you no longer wish to be contacted for marketing purposes, please send us an email to info@teamatcher.com with the subject line of "GDPR Request" and we will process your request immediately.

What are your data protection rights?

TeaMatcher would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request TeaMatcher for copies of your personal data.
The right to rectification – You have the right to request that TeaMatcher correct any information you believe is inaccurate. You also have the right to request TeaMatcher to complete the information you believe is incomplete.
The right to erasure – You have the right to request that TeaMatcher erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that TeaMatcher restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to TeaMatcher’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that TeaMatcher transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Email us at: info@teamatcher.com with the subject line of "GDPR Request"

Call us at: +30 2310652657

Or write to us: TeaMatcher, 12, Aggelou Sikelianou Str 56429, Thessaloniki, GR

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

How do we use cookies?

TeaMatcher uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website
• Preventing abuse of our services

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – TeaMatcher uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Analytics - These cookies allow the entity in charge of them to track and analyse the behaviour of users of the websites to which they are linked. The information collected by these cookies is used to measure the activity of our website and to compile browsing profiles of our users in order to make improvements based on analysing the data on how users use the service.

How to manage cookies

You can use your browser settings to delete individual cookies or all cookies. In addition, most browsers provide information and instructions on how to delete these cookies or block their storage in advance. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The TeaMatcher website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

TeaMatcher keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 27 June 2020.

How to contact us

If you have any questions about TeaMatcher’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@teamatcher.com with the subject line of "GDPR Request"

Call us at: +30 2310652657

Or write to us: TeaMatcher, 12, Aggelou Sikelianou Str 56429, Thessaloniki, GR